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FIX MicroWand

FAQs related to questions about the FIX MicroWand Device

What main skin concerns does the FIX MicroWand address?

The FIX MicroWand treats undereyes, lips, and fine lines all over the face. Use to instantly depuff and tighten under eyes for a wide awake, refreshed look, plump up the look of lips, and smooth fine lines like smile lines, crow’s feet, forehead line

Is the FIX MicroWand safe for the eye area?

The FIX MicroWand is safe to treat under the eyebrow, crow's feet, and the under-eye area to depuff and smooth lines, but not directly on the mobile eyelid.

Does the FIX MicroWand offer long-term benefits?

The FIX MicroWand delivers a gentle dose of microcurrent to the surface layers of the skin to instantly provide smoother skin and plumper-looking lips, but the FIX MicroWand doesn’t provide long-term benefits.

Does the FIX MicroWand help with puffiness?

Yes! The FIX MicroWand is ideal to help depuff under eyes and smooth lines.

How long does a FIX MicroWand treatment take?

The FIX MicroWand can smooth lines, plump up lips, or depuff under eyes in just 3 minutes per treatment area.

What Microcurrent Activator should I use with the FIX MicroWand?

The FIX MicroWand comes with FIX Line Smoothing Serum, your must-have, FDA-Cleared Microcurrent Activator to hydrate skin and effectively conduct microcurrent from the device to your skin for optimal results.

How many days a week can you use the FIX MicroWand?

The FIX MicroWand is gentle enough to use every day for 3-minute treatments, but no more than 2 times a day on the same treatment area.

Can I use my FIX MicroWand over makeup?

We recommend using your FIX® MicroWand on clean, dry, skin with the FIX Line Smoothing Serum Activator to ensure your best experience and results. Makeup can impede the flow of microcurrent to your skin, so be sure to thoroughly cleanse before using

Can I use my FIX MicroWand with my other skincare products?

The FIX MicroWand uses microcurrent technology to treat skin, and requires conduction from a Microcurrent Activator to send the gentle electrical current to your skin. Your FIX MicroWand comes with your must-have FIX Line Smoothing Microcurrent Activ

How do I adjust the microcurrent intensity on my FIX MicroWand?

There is only one intensity level on the FIX MicroWand. However, you can select your treatment mode frequency directly on your device. Choose from ‘Eyes’, ‘Lips’, or ‘Lines’ to easily adjust the microcurrent frequency for your treatment and deliver t

Can I use my Classic FIX or FIX MicroWand directly over the power patches?

The FIX Classic Line Smoothing Device and FIX MicroWand may be used over Power Patches to supercharge your results. The IonPlex Hydra-Gel Power Patches brighten, tighten, and hydrate skin while effectively distributing microcurrent throughout the ent

What does Hertz mean and how is it different from frequency and microcurrent?

Microcurrent waveforms indicate frequency, measured in Hertz. It is like changing the channel on a radio, they are a graphic representation of the path, shape, direction and pulse of the delivery of the electrical current. Whereas Microamps are the l

How many intensity levels does the FIX MicroWand have and does it have a Boost Button?

The FIX MicroWand features one intensity level of 225 uA, and does not have a Boost Button.  However, you can customize your treatments by choosing from three unique frequency treatment modes directly on your FIX MicroWand. The ‘EYES’ treatment is 8.

What's the difference between the FIX MicroWand and the Effective Lip & Eye Attachment?

The Effective Lip & Eye Attachment targets the circular facial muscles around the eye and lip areas to help tone and lift, while the FIX MicroWand targets surface layer of skin to smooth fine lines, depuff under eyes, and plump up lips. The FIX Micro

Why do I need the FIX MicroWand if I already have the Trinity® with Effective Lip & Eye Attachment?

While the Effective Lip & Eye Attachment treats down to the circular muscles around eyes and lips to tighten and tone, the FIX MicroWand provides an instant line-blurring & lip plumping effect. The FIX MicroWand is not meant to replace the Effective

Why should I buy the FIX MicroWand over the FIX?

The FIX MicroWand offers new and improved features, including three modes you can choose from directly on the MicroWand, to customize your treatments for eyes, lips, or lines. Additionally, the FIX MicroWand offers greater microcurrent intensity for

Can I use my FIX MicroWand and NuFACE Microcurrent Device on the same day?

Absolutely, your FIX MicroWand is the perfect finishing step to your other NuFACE Microcurrent Treatments and can be used alone or with your other NuFACE Treatments up to twice a day.

What’s the difference between using FIX MicroWand VS the App Exclusive Skin Tightening Facial?

The Skin Tightening Facial is available with your NuFACE Smart Devices, like the NuFACE TRINITY+ or MINI+, and allows you to quickly buff away fine lines and wrinkles on the skin’s surface and smooth skin. The FIX MicroWand Line Smoothing Treatment u

Why does the FIX Microwand doesn’t have a cap like the FIX?

The FIX MicroWand was designed with ease of use in mind - which is why we created a sleek, capless design that stands up easily on your vanity or tabletop. Of course, the FIX MicroWand is also ideal for on-the-go use, so it's engineered with durable

Does the FIX MicroWand vibrate?

The FIX MicroWand emits an energizing hum to help create a calming treatment experience.

Can I turn off the vibration on the FIX MicroWand?

No, the energizing hum vibration on your FIX MicroWand cannot be turned off.

How to troubleshoot FIX MicroWand?

Please try plugging your FIX MicroWand into a different wall outlet in your house using a 5-Volt plug, or into your computer’s USB port and let charge for 4 hours uninterrupted.   You may also want to reset your FIX MicroWand by following these simpl

How do I reset my FIX MicroWand?

To reset your FIX MicroWand, ensure your MicroWand is fully charged, then follow these steps:. • Hold down the power button for 10 seconds. • The light will blink indicating your reset. • Once the LEDs stop blinking you may start using your MicroWand

Where is the serial number located on the FIX MicroWand?

You will find the serial number located on the back of your FIX MicroWand at the bottom of the device.

How do I charge my FIX MicroWand to maximize battery life?

Simply plug your FIX MicroWand into a power source and fully charge for 1-4 hours. Typically, your device will be charged in about an hour – however, a full four hours may be needed to fully charge. Your MicroWand will display a cascade light illumin

My MicroWand is turning off by itself, is this normal?

This intended by design to help you time your treatments! The FIX MicroWand will automatically shut off after 3 minutes of use. If it turns off before you've completed treatment, simply press the power button to turn it back on.

How do I turn off my FIX MicroWand?

Hold down the power button for two seconds, until the MicroWand's lights turn off completely.

What is the lifespan of each MicroWand if properly taken care of?

While there is no specific amount of time that guarantees the life of your MicroWand, with proper cleaning and MicroWand care, your MicroWand should last for years to come. To provide you with extra peace of mind, your FIX MicroWand is backed by a tw

What are the exact dimensions of the FIX MicroWand?

FIX MicroWand Height: 154mm/6.06”(L) x 27mm/1.06”(W) x 24mm/0.94˝(D). FIX MicroWand Weight: 56 grams / 2oz

Can the FIX MicroWand be stored in the bathroom at all times?

Yes, the FIX MicroWand is water-resistant and can stand against humidity and light water exposure. However, the FIX MicroWand is not waterproof and should never be submerged in water.

What is the difference between water-resistant and waterproof?

The FIX MicroWand is water-resistant to protect against humidity and light water exposure but is not waterproof and should not be submerged in water at any time. Make sure your device is clean and dry before each use.

How long do I need to charge my FIX MicroWand initially for the first time when I receive it?

Charge your FIX MicroWand for 4 hours before first use. After being fully charged, the MicroWand will have enough power for up to 40 full 3-minute treatment cycles.

How do I properly clean my FIX MicroWand?

To clean your FIX MicroWand, simply wipe with a damp cloth. To sanitize your device, you may wipe it gently with rubbing alcohol and a clean cloth. Allow to dry fully before using.

Can I travel with the FIX MicroWand? When traveling in an airplane, can I put the FIX MicroWand in my carry-on bag?

Yes! The FIX MicroWand is sleek and portable, making it perfect for touchups while traveling and on-the-go use. It’s TSA-cleared for carry-ons, so you can get your FIX anytime, anywhere (even midair!).

How do I connect my FIX MicroWand to the NuFACE Smart App?

The FIX MicroWand cannot be paired in the NuFACE Smart App via Bluetooth connectivity. However, you can add your FIX MicroWand to your Device Library in the Smart App and follow along with step-by-step guided treatment tutorials.  To add a device, lo

What treatments are available with the FIX MicroWand in the app?

The NuFACE Smart App offers multiple step-by-step guided tutorials to depuff undereyes, plump lips, and instantly smooth fine lines. Additional app-exclusive treatments are periodically added to elevate your routine and offer even more customized res

What app features are available with the new FIX MicroWand?

The NuFACE Smart App is like your on-demand virtual aesthetician to take the guesswork out of treatments and elevate your routine. In the app, you’ll be able to access multiple features to use with your FIX MicroWand, like:. -The Selfie Tracker: snap

Can the FIX MicroWand be used on sensitive skin?

Yes! The FIX MicroWand uses gentle microcurrent suitable for all skin types, even sensitive skin. Do not use FIX MicroWand or other Microcurrent Devices over open wounds or irritated skin. If you notice your skin becomes red or irritated when using t

Is the FIX MicroWand suitable for mature skin?

The FIX MicroWand is ideal for all skin types to depuff and tighten under eyes, plump up lips, and smooth fine lines. If you’re looking for full-face sculpting and lifting, you may want to also try the NuFACE TRINITY+ or MINI+ Devices to tone, lift,

Can I use the FIX MicroWand if I have botox or fillers?

Yes! You can use the FIX MicroWand if you also have Botox, fillers, or other injectables. Using the FIX MicroWand can help to smooth fine lines and plump up lips in between injectable treatment to help maintain and optimize your results. Be sure to w

Does the FIX MicroWand come with a warranty?

Yes! Your satisfaction is our top priority, so we provide you with a 2-year warranty for total confidence and peace of mind. A warranty is only provided for FIX MicroWand purchased through NuFACE.com and authorized retailers. For information about yo