NuFACE Help Center logo
NuFACE Help Center logo

All articles

How do I reset the Trinity device?Updated a year ago

If the serial number on your device starts with P or RO, we recommend resetting. You can find the reset instructions by clicking on the following link: Resetting your NuFACE Trinity Device If you have a device that has the following serial number “Wxxxxxx,” or “WPxxxxxx,” you do not have the option to reset. Your device automatically resets itself when placed on the charging cradle, and it is plugged in to a power source. If you are still experiencing trouble with your device please contact client services at [email protected].
Was this article helpful?