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NUFACE Help Center

To receive your gifts by December 24th, 2026, please place your orders by the dates suggested below. Please note, these dates are suggested deadlines by our carriers, and do not guarantee delivery by a specific date.&#xA0;Standard Ground Shipping Last Day: December 14th, 2026Expedited 2-Day Shipping Last Day: December 15th, 2026Overnight Air Shipping Last Day: December 16th, 2026If this timing doesn&apos;t work for you, you can shop NUFACE at a store near you!: <a data-fr-linked="true" href="https://www.mynuface.com/apps/store-locator" id="isPasted">https://www.mynuface.com/apps/store-locator</a>

To receive your gifts by December 24th, 2026, please place your orders by the dates suggested below. Please note, these dates are suggested deadlines by our carriers, and do not guarantee delivery by a specific date. Standard Ground Shipping Last Day

Holiday Shipping Cut-Offs 2026

Shipping & Orders

NUFACE Warranty Policy

How to file a Warranty Claim

Registering your device

What is NUFACE's Return Policy?

How do I return my order?

When will I receive my refund?

Do you offer a repair service?

Warranty & Returns

Promotional Discounts & Price Adjusting Policies

How can I manage my delivery?

When will my order ship and where can I find my tracking number?

How much is shipping?

Which U.S. regions are not eligible for free shipping?

How do I troubleshoot my device?

How do I clean my devices?

TRINITY+ Attachment Fit Troubleshooting

How do I purchase a replacement charger?

How do I purchase a replacement charger if I am located outside of the U.S.?

Can the device be stored in the bathroom at all times?

My attachment is not working. How can I troubleshoot?

How do I clean my Clean Sweep Brush?

Device Care & Troubleshooting

Becoming an Authorized Retailer

Do you offer a professional discount for licensed estheticians?

How can I purchase the Trinity® PRO device?

How many intensity levels does the TRINITY+ PRO have? Does it have a Boost Button also?

Does the Trinity® PRO make a noise or beep when it needs charged?

Professionals & Spas

Why is the app being discontinued?

Is my NuFACE device still usable?

Where can I find the App-Exclusive treatments?

By discontinuing the app, how can I access the different treatment modes?

Can I still use my attachments the same way?

Will not having the app, affect the battery life of my device?

Will I still have visibility to “My Journey and reminders”

Will my reminders disappear?

Will the app be discontinued?

If I purchased my device from the App, is the warranty still valid?

Will there be a way to remove the hum when using the device?

Will we be able to access our selfies?

How can I get the aesthetician experience without the app?

Once the app is discontinued, how will I be able to track my progress?

NUFACE Smart App

How to Use

Battery & Charging

TRINITY+ General Information

TRINITY+

Effective Lip & Eye Attachment FAQs

Red Light Wrinkle Reducer Attachment FAQs

TRINITY+ Attachments

TRINITY Classic General Information

TRINITY Classic

TRINITY Devices

How to use

MINI+ General Information

MINI+

MINI Classic General Information

MINI Classic

MINI Devices

How to use the FIX MicroWand

Battery & Charging - FIX MicroWand

FIX MicroWand General Information

How to use the FIX Classic

FIX Classic General Information

FIX MicroWand & FIX Classic

NUBODY General Information

NUBODY

How to use Microcurrent Activators

Microcurrent Activator Ingredients & General Information

How to use FIX Serum

FIX Serum Ingredients & General Information

Microcurrent Activators & Serums

How to use Power Patches

Power Patch Ingredients & General Information

IonPlexHydra-Gel Power Patches

How to use Power Masks

Power Mask Ingredients & General Information

IonPlex Hydra-Gel Power Mask

Which Booster is for me & How to use

Super Booster Ingredients & General Information

Super Boosters

How to use IonPlex Mist

IonPlex Ingredients & General Information

IonPlex Mist

How to use Prep-N-Glow Wipes

Prep-N-Glow Ingredients & General Information

Prep-N-Glow Facial Wipes

Skincare

Device General Information

Microcurrent General Information

NUFACE Contraindications

NUFACE General Inquiries

Holiday Shipping Cut-Offs 2026Updated 40 minutes ago