Shipping & Orders
Holiday Shipping Cut-Offs 2026
To receive your gifts by December 24th, 2026, please place your orders by the dates suggested below. Please note, these dates are suggested deadlines by our carriers, and do not guarantee delivery by a specific date. Standard Ground Shipping Last Day
Promotional Discounts & Price Adjusting Policies
Am I able to stack my discount codes? Can I stack it with an ongoing sale or promotion?. No, unfortunately discounts cannot be stacked or combined at check out. I found better price elsewhere, can you price adjust my order?. If you placed an order on
How do I use HSA or FSA for payment at checkout?
Once in checkout, select "Pay with HSA/FSA" (Flex) as your payment method. You will be prompted to complete a brief telehealth consult to confirm your eligibility to pay with HSA/FSA. A licensed provider will review your consultation, and within 2 ho
How can I manage my delivery?
We ship through multiple carriers. Please contact the respective carrier for assistance managing your delivery or reach out to our Client Experience Team at [email protected]. UPS Shipping. FedEx Shipping. OnTrac Shipping. SpeedX Shipping
When will my order ship and where can I find my tracking number?
Once your order has been shipped, you will receive an email confirmation with tracking information to follow your shipment in real-time. Most orders are processed within 24-72 hours of receipt, excluding weekends and holidays. If you created an accou
How much is shipping?
We proudly offer free standard ground shipping on orders of $75 or more, within the contiguous US. We also offer $8 ground shipping for all other orders, 2nd Day Air® and Next Day Air® for domestic USA orders. You will receive a real-time shipping es
Which U.S. regions are not eligible for free shipping?
Free Shipping is applicable for orders of $75 or more, except for the following U.S regions: Alaska, American Samoa, Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas,