Do you have any charging recommendations?
Your NuFACE® Device runs on a rechargeable battery. We recommend a full-charge cycle of 12 hours if the battery power is drained completely.
Your NuFACE® Device runs on a rechargeable battery. We recommend a full-charge cycle of 12 hours if the battery power is drained completely.
You can purchase a replacement for a U.S. charger on NuFACE.com https://www.mynuface.com/pages/search-results-page?q=charger
NuFACE® does not currently have an adapter to charge your device outside of the US, however the standard non-polarized two-prong plug that comes with your device can be used with any standard travel adapter.
Slightly dampen a soft, lint-free cloth with water to wipe down after every treatment, or for a deeper clean, you can use rubbing alcohol on a clean, dry cloth to wipe down your device.
To ensure that the attachment is on your device correctly, please follow the simple steps below on how to remove and re-attach. I’ve also included a video link below which shows how to properly attach your attachment on. 1. Keep release button
To ensure that the attachment is on your device correctly, please follow the simple steps below on how to remove and re-attach. I’ve also included a video link below which shows how to properly attach your attachment on. 1. Keep release button
Unfortunately, we do not have a repair facility. All NuFACE® Devices purchased through an authorized retailer come with a 1-year warranty from the date of purchase. If your device is out of the 1-year warranty period, you'll be happy to know that we
The Trinity® PRO makes a "power-up" tone when placed on the cradle to charge. Then, the lights start blinking from left to right. If the battery is fully charged the LED lights will appear solid.